Coji Universe - Your Friendly Neurodivergent Companion

Introduction

Coji Universe ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

We are based in the United Kingdom and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when you:

• Create an account or sign up for our waitlist
• Subscribe to our newsletter
• Complete the neurodivergent assessment quiz
• Request to download free resources
• Contact us for press or business enquiries
• Use our app and platform features

This may include:

• Name and email address
• Age (optional, for quiz purposes)
• Quiz responses about neurodivergent traits
• Company information (for business enquiries)
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect:

• Device and browser information
• IP address and general location (country/region)
• Pages visited and time spent on site
• Referring website
• Actions taken on our website

How We Use Your Information

We use the information we collect to:

Provide and Improve Our Services

Deliver personalised neurodivergent support, generate quiz results, send requested resources, and improve our platform based on usage patterns.

Communication

Send you quiz results, resource download links, newsletter updates (with your consent), and respond to your enquiries.

Legal Compliance and Security

Comply with legal obligations, protect against fraud, and ensure the security of our platform.

Analytics and Research

Understand how our services are used, identify trends in neurodivergent support needs, and develop new features (using anonymised, aggregated data only).

Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

•Consent: When you opt in to newsletters, complete the quiz, or request resources.
•Contract Performance: When providing services you've signed up for.
•Legitimate Interests: For analytics, security, and service improvement (balanced against your rights).
•Legal Obligation: When required by law.

How We Share Your Information

We do not sell your personal information. We may share your information with:

•Service Providers: Third-party services that help us operate our platform (e.g., Supabase for database hosting, email service providers). These providers are contractually bound to protect your data.
•Legal Requirements: When required by law, court order, or to protect our rights and safety.
•Business Transfers: In the event of a merger, acquisition, or sale of assets (with notice to you).

Your Privacy Rights

Under UK GDPR, you have the right to:

Access

Request a copy of your personal data

Rectification

Correct inaccurate information

Erasure

Request deletion of your data

Restriction

Limit how we process your data

Portability

Receive your data in a portable format

Object

Object to certain processing

Withdraw Consent

Withdraw consent at any time

Complain

Lodge a complaint with the ICO

To exercise any of these rights, please contact us at privacy@cojiuniverse.app

Data Security and Retention

Security Measures

We implement appropriate technical and organisational security measures to protect your personal information, including encryption, secure servers, and access controls.

Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time.

Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our website. These include:

•Essential Cookies: Required for basic website functionality
•Analytics Cookies: Help us understand how visitors use our site
•Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Email: privacy@cojiuniverse.app

Location: London, United Kingdom

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority: ico.org.uk

Privacy Policy